PRIVACY POLICY AND GDPR
Our Data Privacy policy and GDPR
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (hereinafter: the General Regulation on the Protection of data), Higanas boats d.o.o. company for charter in its work, undertakes to comply with the respect and protection of personal data and privacy of users of these web pages, as long as they are used in the framework conditions usage.
The following Policy will provide you with information about the personal information that is being collected, processed and used.
What is Personal Data
Personal data are data which disclose or can disclose the customer’s identity.
What data we collect
We collect only Personal information that you voluntarily provide.
Personal information is information that specifically identifies an individual, such as your name (company name), email address, telephone number, address, sex, and country.
We only collect personal information when you:
• Contact us directly by email
• Contact us directly by phone call
• Contact us through our email forms
• Contact us directly by Social media platforms
• Fill an reservation inquiry form
Non-personal information we collect
When you use our website or Facebook page, we may use technologies like Google Analytics, Facebook or other third-party tools to collect information about your visit to our website. In an essence, these tools provide us with the information on how you interact with our website, social media or newsletter campaigns.
Google Analytics and Remarketing – Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies, text files stored on your computer, to help the website analyze how users use the site. We use this data to determine the number of users visiting our website, to identify how they arrived to our website, and to obtain a better understanding of their behavior on our website, such as most-viewed pages.
You can prohibit Google from collecting and analyzing the cookie generated data about your use of the website by installing the browser plugin provided. If we use Google AdWords Remarketing service which is provided by Google, Inc. you can also prohibit Google from collecting and analyzing the cookie-generated data about your use of the website by installing the browser plugin provided.
Presence on social media platforms
We use the following social media platforms for company presentation and communication (the following linked privacy statements and opt-out options are expressly referred to).
Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland)
Privacy Policy: https://www.facebook.com/about/privacy/
Opt-Out: https://www.facebook.com/settings?tab=ads
Instagram (Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA)
Privacy Policy and Opt-Out: http://instagram.com/about/legal/privacy/
YouTube (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
Privacy Policy: http://www.youtube.com/t/privacy/
Higanas boats company data policy
Company HIGANAS BOATS d.o.o. undertakes all measures to process the personal data only for purposes for which the consent is given and the individual’s unambiguous cancellation of the authorisation. Personal data is obliged to keep only in electronic form, for the duration of the contractual relations, until the arrangement and fulfilment of contractual obligations, the limitation of all receivables, or for the period for which the user has consented, if this is in accordance with the applicable regulations. For all business relationships, HIGANAS BOATS d.o.o. in accordance with tax and financial regulations and legislation and standards governing the keeping of books and the keeping of documentation, keep accounts and supporting documentation and data for another ten years until the end of the year to which the business relates. Company HIGANAS BOATS d.o.o. allows and grants access to collected personal data only to authorised persons of HIGANAS BOATS d.o.o. The contractual partners have access to the data solely for the purpose of maintaining and upgrading the software and the website, for compulsory collection (broadcast crew list at the Ministry of Tourism) or for the payment processing service and are obligated to respect the protection of personal data.
The information collected is not transferred to third countries. In the event of any questions regarding the use and processing of personal data and requests for corrections, blocking or deleting of your personal information, please contact us at info@higanasboats.com.
Your rights relating to Personal data
• Your right to information about your information
Upon request, we will provide you with information about the information we keep about you.
• Your right to correct and supplement the information
We will correct the incorrect information about you if you inform us accordingly. We will complete the incomplete information if you inform us accordingly, insofar as these data are necessary for the intended purpose of data processing.
• Your right to delete data
Upon request, we will delete the information we keep about you. However, some data is deleted only after a certain retention period, for example, because in some cases we need to keep the information by law or because we need this information in order to fulfill our contractual obligations towards you.
• Your right to cancel consent
You can revoke your consent for future processing of your data. This does not affect the legality of processing your data until the moment your consent is withdrawn.
• Your right to object to data processing
You may at any time object to the processing of future information insofar as we process your information on the basis of one of the legal justifications referred to in Article 6 (1e or 1f) of Regulation (EU) 2016/679. If you object, we will stop processing your information, provided there is no urgent and justified reason for further processing. Processing your data for direct marketing purposes for us is never a necessary and justifiable basis.
• Your right to transfer data
At your request, we can provide you with certain information in a structured, normal, and machine-readable form.
• Your right to appeal to the supervisory authority
You may file a data protection complaint with the data protection authority, Croatian Information Commissioner.
• Contact for any questions regarding the protection of personal data
In the event of any questions regarding data protection or the exercise of your rights, you can contact us at:
HIGANAS BOATS d.o.o.
Ul. Prekomorskih brigada 12,
52100 Pula
Croatia
or
email: info@higanasboats.com
As a general rule, we will provide information on actions taken on the basis of your requests within one month.
Consent for the collection and processing of personal data is in accordance with Article 6 (1a) of Regulation (EU) 2016/679.